Element 31 Ventures
Portland, Oregon

IT support and security for small businesses

Most small businesses build their technology one account at a time. We bring that sprawl under control: a clear owner for every system, locked-down credentials, and a plain-language plan for what to keep, replace, or build. You get a dedicated technology partner without the cost of a full-time IT hire.

What we do

Security first, then everything else runs smoother

EMAIL & IDENTITY

Microsoft 365 or Google Workspace

A protected super admin account, named admins with only the rights they need, enforced multi-factor authentication, and SPF, DKIM, and DMARC to stop spoofed email.

PASSWORDS

Business password manager

We select and roll out Bitwarden, 1Password, or a comparable tool, set up shared vaults by team, configure recovery, and train your staff.

ACCESS CONTROL

Super Admin, Admin, and User tiers

One consistent access model across your systems, single sign-on where available, and documentation of who holds each level.

AUDIT

Systems and login audit

An inventory of every system and account that flags shared logins, former-employee access, missing MFA, and excess admin rights.

ROADMAP

Keep, replace, or build

A review of your current tools for cost, security, and fit, with clear recommendations and estimated costs for each change.

DAY TO DAY

Ongoing support

Remote help for your team, onboarding and offboarding, vendor coordination, license management, and answers when questions come up.

How we start

A secure foundation in about 90 days

The typical path for a team of about 15 people on the Professional plan.

MONTH 1 · DISCOVER

Audit

Systems and login inventory, admin rights review, and a risk report ranked by what to fix first.

MONTH 2 · SECURE

Lock down

Email and identity setup or cleanup, MFA everywhere, and the password manager rollout.

MONTH 3 · PLAN

Roadmap

Access tiers applied across your systems and the keep, replace, or build plan delivered.

Plans

Simple monthly support plans

A block of hours each month at a lower rate than on-demand IT work.

Essentials

  • Included hours5 per month
  • Response timeNext business day
  • Quarterly reviewOn request

For teams under 10 with a stable setup that need a reliable expert on call.

Professional

Fastest path to secure
  • Included hours10 per month
  • Response timeWithin 4 business hours
  • Quarterly reviewIncluded

For teams of 10 to 25, or any team that wants the security foundation done in one quarter.

Pricing depends on your team size and systems. Contact us for pricing and we'll send a proposal sized to what you need.

Unused hours roll over one month. Billed in 15-minute increments. Software licenses are billed by the vendor and not included. Project work outside a plan is also available.

Contact

Let's look at what you have

Tell us a little about your team and the systems you use. We'll set up a short call and send a proposal sized to what you actually need.

Jeremy Burnett
President, Element 31 Ventures
Based inPortland, Oregon